At PanshetCamping.in, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website, contacting us, submitting an enquiry, or making a reservation.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a smooth enquiry and booking experience, we may collect the following information:
- Personal Details: Full name, phone number, and email address.
- Booking Information: Billing details, booking history, selected campsite, travel dates, and specific trip requirements.
- Payment Data: Transaction and payment-related information processed securely through third-party payment gateways.
- Technical Data: IP address, browser type, device information, website usage data, and information collected through cookies.
2. How We Use Your Information
We may use your information for the following purposes:
- To process, confirm, and manage campsite bookings.
- To respond to enquiries and customer-support requests.
- To communicate booking confirmations, updates, check-in information, and directions.
- To coordinate your booking with relevant campsite partners.
- To improve our website, services, and user experience.
- To prevent fraud, misuse, and unauthorized transactions.
- To comply with applicable legal, regulatory, accounting, and taxation requirements.
3. Payment Security
Your financial security is important to us.
We do not intentionally store sensitive payment credentials, such as full card numbers, CVVs, or UPI PINs, on our website servers.
Payments may be processed through authorized third-party payment gateways. Depending on the payment method used, these may include:
- Razorpay
- Paytm
- Other authorized payment partners
Payment information is handled according to the security and privacy policies of the respective payment provider.
4. Communication & Customer Support
When you submit a booking request, contact form, enquiry, or WhatsApp message, we may use your contact information to:
- Confirm or discuss your booking.
- Share campsite location and check-in instructions.
- Provide pre-visit and post-visit customer support.
- Respond to questions about packages, availability, pricing, and facilities.
- Send promotional or marketing communications where required, with your consent.
We may contact you through Phone Call, SMS, WhatsApp, or Email.
5. Cookies and Analytics
We may use cookies and similar technologies to improve your browsing experience, understand website traffic, and improve our services.
Depending on the services enabled on the website, we may use tools such as:
- Google Analytics — to understand website traffic and performance.
- Meta Pixel — for website analytics, advertising, and marketing measurement.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties when necessary to provide our services, including:
- Campsite Partners: Local campsite operators who need relevant booking details to fulfill your reservation.
- Payment Providers: Payment gateways and financial service providers required to process transactions.
- Service Providers: Technical, hosting, communication, analytics, or other service providers supporting our website and operations.
- Legal Authorities: Where disclosure is required by applicable law, legal process, or to protect our rights and users.
We aim to share only the information reasonably necessary for the relevant purpose.
7. Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through unsecured communication channels.
8. Third-Party Links
Our website may contain links to third-party websites and services, including maps, social media platforms, payment providers, and campsite or partner websites.
We are not responsible for the privacy practices, security, or content of these external websites. We recommend reviewing the privacy policies of third-party services before providing them with your information.
9. Children’s Privacy
Our website and services are primarily intended for adults and families making travel or accommodation arrangements.
We do not knowingly request or collect personal information directly from children under 18 without appropriate parental or guardian involvement. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
10. Your Consent
By using PanshetCamping.in, submitting an enquiry or form, contacting us through available communication channels, or completing a booking, you acknowledge that your information may be collected and used as described in this Privacy Policy.
Where applicable, we may request additional consent for specific uses of your information, such as promotional communications.
11. Your Privacy Choices
Depending on applicable law, you may have rights or choices regarding your personal information, including requesting information about the data we hold about you, requesting correction of inaccurate information, or asking us to stop certain communications.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised Effective Date.
We recommend reviewing this page periodically for the latest information.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or how your data is handled, please contact us:
PanshetCamping.in
Location: Panshet, Pune, Maharashtra, India
Phone / WhatsApp: 9371717204
Email: info@panshetcamping.in
Effective Date: September 22, 2026